Jubelio guides you through the initial process, from data setup to product training, ensuring a complete understanding of our features.
Our live chat system is ready to assist you in resolving any usage issues, available even on national holidays and during marketplace events.
Monday – Saturday: 08.00 WIB – 02.00 WIB
Sunday: 09.00 WIB – 02.00 WIB
Jubelio’s team conducts regular follow-ups with clients to ensure the seamless integration and performance of our system in your business.
In addition to our Customer Service, you can access our education center to gain insights on how to effectively utilize Jubelio.
Is there any point of contact (PIC) after the training session?Following the training process, clients will be directed to contact us via live chat during operational hours every day. In case of any issues during usage, sellers can also request a call through the same live chat.
2. Does Jubelio have a Call Center?As mentioned above, clients can contact Jubelio via live chat and request a call.
Is there any guidance on how to use Jubelio?The guide for using Jubelio can be found through the Jubelio Education Center at edu.jubelio.com. In addition, we offer monthly sessions called ‘Product Refreshment,’ provided by our retention team.